Returns, Exchanges & Refunds Policy

1. Return Window

Eligible returns must be requested within seven (7) calendar days of delivery or in-store purchase. Requests made after that window are not eligible for return or exchange.

To start a return, email [email protected] with your order number and the reason for the request. We will reply with approval and next steps.

2. Eligibility Requirements

• The item must be unused, unopened, and in original resaleable condition.
• All original packaging, inserts, accessories, and tags must be included.
• The customer must provide proof of purchase.
• Items damaged through use, installation, or mishandling are not eligible for return.

3. Non-Returnable Items

The following items are final sale unless we explicitly approve otherwise in writing:

• Opened food, candy, and other consumable items.
• Items that have been installed, modified, or used.
• Items damaged after delivery because of misuse or improper installation.
• Clearance or final sale products marked as non-returnable.

4. Refunds and Exchanges

Once we receive and inspect an approved return, we will issue a refund to the original payment method or process an exchange. Refunds are typically completed within 3 to 5 business days after approval.

If you receive a defective or damaged item, we will cover the return shipping and work with you on a replacement, exchange, or refund.

5. Return Shipping

For approved change-of-mind returns, the customer is responsible for return shipping costs. We will send the return instructions and shipping details after approval.

Return address is provided in the approval email after your return request is reviewed.

6. Contact